FAQ

Your membership will be deducted on the same day each month.   We allow you to pick the 1st or the 15th.  If you would like to set up an alternative payment schedule, please have a chat with us.  We aim to please.

You are able to put your membership on hold for up to 30 days if you are injured, busier than usual or expecting to spend time out of town. Please let us know two weeks in advance of your hold period and we will arrange to suspend your payments. We’ll need a start and finish date as we will automatically to restart your membership when your hold period is complete.

We can only put a membership on hold for a maximum of 30 days. Anything more is considered a cancellation, which will be carried out in accordance with our normal cancellation terms. Of course, we would love for you to come back and will be happy to discuss renewing your membership at any time.

To cancel your membership, complete the cancellation request form on our website.  We require 30 days notice. Once submitted of our friendly team will contact you to arrange your cancellation. Any cancelled members will be charged at current membership rates if they decide to rejoin.

If you are an experienced CrossFitter who is travelling from out of town then we would love to host you. Please visit our Drop-In page to see our current single class and week pass pricing. Once you’ve decided on a package simply complete the form and one of our friendly coaches will reach out to you.

Yes, for experienced CrossFitters we will allow you to try a class for $25 to see if our gym is a good fit for you.  We also offer free, community-based workouts every Saturday.  Beyond that, schedule a NO SWEAT INTRO to learn more about trying out FitnessLab.